FAQ

Are your designs unique?

We offer two design options: customized from scratch or based on templates. Your preferences guide our design process.

What if I'm not satisfied with the design?

Each service includes up to three revisions, ensuring your personal taste is met.

Do I receive copyright for the designs?

Absolutely. We provide a document granting you full ownership of the graphic art rights.

In what format will I receive my design?

We typically deliver designs in .PNG, .PDF, .JPG, or as specified in your order.

Can you enhance my current logo?

Yes, our editing service can assist. Send us your logo and desired changes, or opt for our mockup service for fresh ideas.

What if I don't like the design you made?

Every service includes an average of three revisions to solve any adversity of personal taste.

Do you guarantee a beautiful design?

We promise to align with your vision, incorporating creativity for a beautiful outcome.

Do I need to provide design ideas?

While not mandatory, sharing your design preferences helps us understand your expectations better.

Can you manage my corporate identity?

Yes, we specialize in creating and maintaining corporate identities to ensure consistency across all materials.

What sets you apart from the competition?

We offer high-quality services at reasonable prices and prioritize long-term customer satisfaction.

What's the difference between a mock-up and graphic assessment?

A mock-up helps you choose a design model before vectorization, while an assessment offers personalized insights on branding, cost estimates, and timing.

Can I request a mock-up before placing an order?

Yes, you can order a mock-up separately to avoid potential costs associated with vector editing.

How many revisions are included?

We provide three revisions, with an additional one upon request and approval.

Are your designs templated?

Our designs can be based on templates or customized, depending on your preference.

What's the typical turnaround time?

Most designs take three to five business days for quality assurance.

How can I track design progress?

You can check on progress through our contact page after allowing reasonable time for our designers to work.

What's my role in the design process?

We collect your vision and expectations before the design process begins, and you can review and approve our work.

Who owns the design files upon completion?

Once your order is fully paid and completed, you own the copyright to all our work.

Can you help with design concepts?

Absolutely, we provide ideas based on your industry and preferences to meet your specific needs.

Can you design social media posts for me to upload?

Yes, we can design posts for your social media platforms. Contact our sales team for details and pricing.